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  Mercedes-Benz recall: three major problems lead to "oil spill"

  Last year, the "oil spill Mercedes-Benz" caused women to cry about the protection of their rights attracted national attention, and the oil spill has also become an indelible incident in the Chinese market. Unexpectedly, Mercedes-Benz really announced a recall because of the oil spill problem, and found three major oil spill hidden dangers. Statistics show that this is the 17th recall launched by Mercedes-Benz in 2020. In November, the Mercedes-Benz recall document appeared on the AQSIQ website. Mercedes-Benz (China) Automobile sales Co., Ltd. filed a recall plan with the State Administration of Market Supervision and Administration in accordance with relevant requirements, recalling some imported G-class, S-class and AMG GT cars, according to the document. Number one.

  Mercedes-Benz car recall 2020-11-07
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  Xi'an Mercedes-Benz oil spill return follow-up, Lizhixing 4S store statement: customers continue to irrational communication

  Xi'an Star, which has just been fined 1 million, has become popular again because of the "oil spill" problem. The Mercedes-Benz E300L purchased by Mr. Wang in Weinan Branch of Xi'an Star had a malfunction and oil spill after three months of driving. Under the condition that the 4S store did not test, identify, or claim for compensation, he directly proposed to buy back Mr. Wang's car, but only if a confidentiality agreement must be signed. In the event of breach of contract, 400000 of liquidated damages will be paid. Mr. Wang was surprised and frightened by the operation of the 4S store, so he did not sign a confidentiality agreement. Mr. Wang said that at least the 4S store can tell whether there is something wrong with the car when it leaves the factory, or a problem car or a second-hand car.

  Mercedes-Benz oil spill 4S store 2019-06-17
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  BMW recalls for the 12th time this year! Recall more than 310000 3 series models due to oil spill

  BMW, which was recalled not long ago because of engine problems, conducted another vehicle recall only more than a month ago, and this time it is because of the oil spill, which is known to those familiar with BMW as a term that BMW is "famous" in the world. But the BMW recall was due to a leak in the fuel tank, involving more than 310000 3-series models.

  BMW brilliance 2019-12-20
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  As soon as the Land Rover was bought, the oil spill 4S store: have the ability to make things big.

  Mr. Shen was perplexed for ten months because of the problem of buying a new car, and the reason is this: in June 2018, Mr. Shen bought a newly discovered Land Rover car with a price of 700000 yuan at the Zhongjie 4S store in Nanjing, Jiangsu Province. It took less than two months to drive. There was an oil leak in the gearbox. Mr. Shen immediately went to Nanjing Zhongjie Land Rover 4S store to inspect it. After inspection, the staff told the owner that the oil leakage in the Land Rover gearbox was due to the oil seal problem, and because Mr. Shen had worked with the store for many years, he listened to their advice, and then the staff also cleaned the gearbox shell and smeared the detection powder.

  Land Rover oil spill 4S store 2019-06-12
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  The latest development of the Mercedes-Benz oil spill: the car owner met with the investigation team for the first time and put forward 8 demands.

  The latest development of Xi'an Mercedes-Benz oil spill rights protection incident, the car owner met with the investigation team for the first time and put forward eight demands such as investigating whether the vehicle PDI inspection is true or not. This (April 13) morning, the car owner submitted information to the Joint investigation team at the Western Electronic Mall Industry and Commerce Office of the High-tech Branch of Xi'an Market Regulatory Administration. Investigate the history of the car and ask to know the basic situation from the arrival to the store to the sale. Whether the vehicle PDI inspection is true, whether the inspector is qualified or not, what inspections have been done between March 2 and March 27, whether the vehicle inspection has found any problems, and the inspector.

  Tesla 2019-04-13
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  The gearbox leaks 3 times in 2 months! Car owner: so it can't be repaired all the time.

  Ms. Chen bought a Buick Ankewei from a Buick 4S store in Putian, but in April this year, she accidentally found a large number of yellow oil stains in the chassis gearbox of the car. Ms. Chen suspected that the car had an oil leak. On May 1, Ms. Chen drove the car to Putian Zhongji Zhongtai Automobile sales Co., Ltd. for maintenance. After many days of inspection and maintenance in the 4S store, Ms. Chen put forward the car. Unexpectedly, yellow oil stains seeped out again in the chassis position. On June 2, Ms. Chen drove the car into the shop for repair. She told the reporter that there were two oil spill repairs, each time the workers at the 4S store.

  Car owner oil spill 2019-06-30
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  Mercedes-Benz oil spill has little impact on protecting its rights? Mercedes-Benz global sales decline in April, China market continues to grow

  The protection of the rights of the female owner of the Xi'an Mercedes-Benz oil spill in April has become a major event of national concern, and Mercedes-Benz has also become the target of attack by many netizens, so what impact will it have on the sales of the German luxury car maker in the Chinese market? The incident not only exposed the attitude of the Mercedes-Benz brand and authorized 4S stores in dealing with the problem, but also uncovered some potential charges in the car sales industry. As to whether the vehicle oil leakage is a quality problem, the female owner said that the test report and evidence provided by Mercedes-Benz confirmed that it was not a faulty car or a problem car. There is no quality problem, and the sales volume does not have much impact. According to the April sales figures released on Daimler's website.

  2019-05-13
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  After the "Mercedes-Benz oil spill", the financial service fee disappeared, and other "service fees" appeared separately.

  In April, the "Xi'an Mercedes-Benz oil spill" moved the dark scenes of Mercedes-Benz in the industry to the national audience, and the illegal collection of "financial service fees" by 4S stores had a huge impact. The State Administration of Market Supervision recently interviewed Mercedes-Benz again: fees must not be charged illegally. According to the investigation of the domestic media, the financial service fee of "everyone shouting" has disappeared, but it has been replaced by many clearly marked charging items. A reporter visited the billboard of a 4S store in Shanghai, and the first one was the "comprehensive service charge" of 5000 yuan, including insurance and purchase tax.

  Mercedes-Benz service charge finance 2019-05-19
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  State media commented on Mercedes-Benz owners' oil spill to protect their rights: not only smashing the brand, but also "leaking" their own conscience.

  In response to the network-wide exposure of the oil spill in the new Mercedes-Benz 4S store, Xi'an Market Supervision Bureau has set up a joint investigation team composed of industry and commerce, quality supervision, and price departments to investigate whether there are quality problems with the vehicle before sale. The vehicle has been sealed. The owner of the car involved also made eight demands, including investigating the vehicle history and whether the PDI check is true, as well as a formal apology and explanation from Mercedes-Benz officials. The incident continued to ferment on the Internet, causing great repercussions. On March 13, People's Daily commented: "Mercedes-Benz owners are leaking oil to protect their rights. Why is it so difficult to get justice?" This is another case involving a big store to cheat customers.

  Mercedes Benz 2019-04-13
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  "Xi'an Mercedes-Benz Oil spill Protection" Mercedes-Benz official statement: send a working group to communicate directly with customers to solve the problem

  In response to the recent oil spill and rights protection of Mercedes-Benz owners in Xi'an, Beijing Mercedes-Benz issued an official statement apologizing for the customer's experience and has sent a special working group to communicate directly with customers in order to reach a satisfactory solution. The owner of the car made a loan to buy a new car at the 4S store of Xi'an Star Mercedes-Benz on March 22, with a total cost of 660000. On March 27, the owner took the new car out of the 4S store to refuel and found that the vehicle oil called the police. Mercedes-Benz 4S store informed the engine that there was a seepage point after testing. On April 4, the car owner said that the 4S store did not fulfill its promise to change the car, offered to replace the engine to solve the matter, and paid 15-200000 compensation.

  Mercedes Benz 2019-04-13
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  Stunned! 660000 bought a Mercedes-Benz before the oil spill surprised Luo Shengmen!

  Stunned! 660000 the way to buy a Mercedes-Benz oil spill 4S store is to release false news! Video: in the past two days, the Mercedes-Benz oil spill has become an uproar, from the video of female car owners' rights protection going viral on the Internet, to in-depth reports by various major media, to the response from the Xi'an star Mercedes-Benz 4S store that the media "has cleared up misunderstandings with customers and reached a friendly consensus". Yesterday, the car owner responded in an interview with KuaiBao in the city of Shaanxi that "I have not received any Mercedes-Benz official so far." Or 4S store official or give me a relatively official reply, I think this matter has not been solved. Before that, a number of media reported that Xi'an.

  Mercedes Benz 2019-04-13
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  The latest development of the Mercedes-Benz oil spill: the two sides have reached a settlement in private, and industry and commerce have intervened in the investigation

  Recently, a video of the rights of a female Mercedes-Benz owner went viral on the Internet. The owner of a new 660000 Mercedes-Benz car leaked oil before it left the compound of the 4S store. The solution given by the 4S store is to change the engine for free. The car owner was forced to go to the 4S store to defend his rights. New developments have been made in the Mercedes-Benz oil spill, and a private settlement has been reached with the car owners, according to the concerned West Amway Star Mercedes-Benz 4S store. Shaanxi TV News reported that the incident happened on April 9, and the video was filmed for others, and the parties did not know about it. The public relations department of Xi'an Lizhixing Mercedes-Benz 4S store has responded, and it is inconvenient for them to respond to the request of the parties, but.

  2019-04-12
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  Mercedes-Benz oil spill return follow-up: Xi'an Star 4s store does not agree to third-party testing

  Xi'an Star Mercedes-Benz has another oil leak in its new car that continues to cause concern. On June 12, the owner Mr. Wang bought a new Mercedes-Benz E-class car in Weinan Branch of Xi'an Star. It broke down while driving at high speed and got off to take a look at the oil leak. To the surprise of the car owners, the 4S store did not repair or test, and asked for a refund directly, but the premise was to sign a confidentiality agreement to keep the vehicle fault information confidential, and Mr. Wang had to pay 400000 yuan in liquidated damages once the leak was made. Mr. Wang felt that something was wrong, so he did not sign the confidentiality agreement. The two sides also entered a tug of war. According to media reports on June 22, Mr. Wang said that despite the presence of industry and commerce.

  2019-06-23
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  FAW-Volkswagen CC new car oil spill owner asked to return the car, netizens: authentic Volkswagen!

  According to media reports, the Volkswagen CC car, which Mr. Cheng, the owner of Xi'an, bought at a cost of 310000 yuan, unexpectedly leaked an engine 30 kilometers away on the same day. He negotiated with the 4S store for nearly a month, but there was still no solution. After reading the report, many onlookers said: authentic public! Mr. Cheng said that he spent 310000 yuan on a limited edition Volkswagen CC at the FAW-Volkswagen 4S store near the confluence of Xisanhuan and Fengye Avenue in Xi'an on July 25, 2019. Only 30 kilometers after the car was picked up, he found the phenomenon of oil dripping. At this time, the new car driving history data show that only 72 kilometers. ...

  Volkswagen FAW new car engine owner oil leak engine 2019-08-20
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  Identification results of Xi'an Star Oil spill Mercedes-Benz: installation is not in place, shock absorber assembly quality problems

  The incident fermented for nearly a month, Xi'an Lizhixing Mercedes-Benz new car oil leakage identification results came out, showing "system shock absorber assembly quality problems." On June 12, the owner Mr. Wang bought the Mercedes-Benz E300L in Weinan Branch of Xi'an Star. When he was driving at high speed, he suddenly broke down and got off to see an oil leak. To the surprise of the car owners, the 4S store offered a full refund without maintenance or testing, but the premise was to sign a confidentiality agreement to keep the vehicle fault information confidential, and Mr. Wang had to pay 400000 in liquidated damages once the secret was leaked. Mr. Wang felt that something was wrong, so he did not sign the confidentiality agreement. Both sides also entered.

  Mercedes-Benz oil leak 2019-07-08
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  The recall is out of scope! There is still a risk of oil leakage from nearly 70,000 BMW 3 series storage tanks.

  If we say that the BMW oil leak, I believe everyone thinks it is very normal, ah, and even spread the phrase "no oil spill BMW is still called BMW?" The problem of oil leakage in engine and gearbox has been a headache for countless BMW owners. But if there is a leak in the fuel tank, and if it is filled with oil on this side of the gas station, it leaks there. Does this feel a bit serious? In fact, due to the oil leak in the BMW fuel tank, at the beginning of 2018, brilliance BMW, with the intervention of the former AQSIQ, issued an announcement to recall some BMW 3-series vehicles produced between September 1 and October 31, 2015, starting from April 2, 2018.

  BMW oil spill 2019-08-18
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  Something happened to Xi'an Star again, the direct refund of the new Mercedes-Benz oil spill requires the customer to sign a confidentiality agreement.

  The incident of protecting the rights of the Mercedes-Benz hood of Xi'an Star Mercedes-Benz has become popular all over the network, causing concern about Mercedes-Benz quality and service issues, and also making 4S stores across the country nervous. Finally, on June 11, the female car owner withdrew the same new car from the Xi'an Star Mercedes-Benz 4S store, and the 15000 yuan financial service fee charged was also fully refunded. Recently, however, something happened to Mercedes-Benz, the star of Xi'an. According to media reports, the new Mercedes-Benz E-class car bought by the owner Mr. Wang in Weinan Branch of Xi'an Star broke down while driving at high speed and got off to see an oil leak. To the surprise of the car owner, the 4S store did not repair or test, and asked for a refund directly.

  Mercedes-Benz new car oil leak 2019-06-16
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  Another hot search for Xi'an Mercedes-Benz: the Mercedes-Benz oil spill has been in stock for ten months and is a 2018 model.

  The incident of protecting the rights of female owners of Mercedes-Benz in Xi'an continued to ferment, and a number of questions of Mercedes-Benz were on the hot search list. According to the latest news on the Internet, the Mercedes-Benz CLS300 sports car, which the female owner spent 660000 yuan on, has been in stock for ten months. The Mercedes-Benz car, which leaked oil before opening the 4S store, was delayed for 15 days by the Xi'an Star Mercedes-Benz 4S store, which made the female car owner very dissatisfied, followed by a video of sitting in the front of the car crying about her rights all over the network. With the continuous fermentation of the incident, Mercedes-Benz officials and local departments in Xi'an have been involved in the investigation, and the female car owner repeatedly questioned Mercedes-Benz, whether the 15000 financial service fee is in compliance.

  Benz inventory 2019-04-15
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  The door of Volkswagen 4S store was blocked, and the imported Tourui Shoubao, which customers just bought, found an oil leak.

  "protecting the rights of new car oil spill" has become a hot word in today's automobile sales industry, as female car owners cry about the oil leakage of Mercedes-Benz's new car, causing public opinion and causing local and car owners to follow suit. However, Mr. Chen never expected that the Volkswagen Touareg imported car he had just bought also found an oil leak, and as the matter could not be resolved, he blocked the door and angrily demanded an explanation. Mr. Chen's imported Volkswagen Touareg car, which was bought at a cost of more than 600,000 yuan in August last year, discovered the oil leak during its first maintenance in October. For this reason, it negotiated a solution with Yunnan New Shuangli Volkswagen imported car 4S store, but the oil leakage situation is still not resolved. Recently, Mr. Chen drove 4.

  Volkswagen Touareg oil spill rights protection 2020-01-14
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  After Xi'an Mercedes-Benz oil spill to protect its rights: the General Administration of Market Supervision interviewed Mercedes-Benz and asked Mercedes-Benz to rectify the mess in its 4S store.

  It has been a month since the incident of protecting the rights of the female owner of the Xi'an Mercedes-Benz oil spill, which has aroused widespread concern after the incident, which not only exposed the after-sales service and problem handling attitude of the Mercedes-Benz brand and its 4S stores, but also exposed the problem of illegal collection of financial service fees in the automobile sales industry. On May 10, the State Administration of Market Supervision interviewed Mercedes-Benz in response to the problems exposed by the incident, asking Mercedes-Benz to rectify some long-standing and widespread problems. In particular, 4S stores charge "financial service fees", misinterpret the car "three packages" regulations, bundled sales, compulsory consumption, extra price increases, poor after-sales service quality and so on. The relevant departments and bureaus of the General Administration of Market Supervision are responsible.

  Mercedes Benz 2019-05-10